School & uni · Medical & care · Agencies

A support person for school, medical and other hard meetings

Not every hard meeting is at work or in court. A university misconduct hearing, a meeting at your child's school, a specialist appointment with difficult news or a meeting with an insurer can be just as daunting. I come with you as a second set of ears: I take notes, help you ask your own questions and go over everything with you afterwards.

Request a support person

Free 15-minute call · Reply within one business day

School and university meetings

Universities usually run misconduct, academic integrity and appeal processes under written procedures, and many of those procedures let you bring a support person. Check the letter or the procedure you've been sent. Students' associations and university advocacy services can also advise you.

For school meetings, I can support a parent at meetings about behaviour, suspension, learning support or wellbeing. I don't speak for you or your child. I help you stay calm, keep a record and remember what was agreed.

Got a letter from your university? Check these first

  • What exactly you're being asked to respond to
  • The date, time and format of the meeting or hearing
  • Whether you can bring a support person, and what they're allowed to do
  • Any deadline for a written response, and whether you can ask for more time
  • What outcomes are possible, and how you can appeal
  • Who at the university or students' association can advise you

Bring the letter to our free call and we'll go through it together. I won't tell you what to say, but I'll help you get your own thoughts and questions in order.

Medical and care appointments

When you're anxious or receiving difficult news, it's hard to take in everything a specialist says. I attend as a second set of ears: I write down what's said, help you ask the questions you prepared, and go over the notes with you afterwards.

I also support people at care-planning meetings, such as hospital discharge planning, aged care or disability support planning. I don't give medical advice or make decisions for anyone.

Government, housing and insurance appointments

Meetings with government agencies, housing providers, insurers and other organisations can be confusing and stressful, especially when a lot rides on them. I help you prepare your own questions, sit with you through the appointment, and make sure you leave with a clear note of what was said and what happens next.

How it works

  1. Send a short request with the date, place and type of appointment.
  2. Free 15-minute call to talk it through and get a written quote.
  3. Let the organiser know you're bringing a support person, if they need to.
  4. On the day, we meet beforehand, go in together and debrief afterwards. Typed notes follow within 24 hours.

Last reviewed November 2026 by Dalia Croxton. General information only, not legal advice. For advice about your situation, speak to a union, Legal Aid Queensland, a community legal centre or a lawyer.

Questions

Your
questions.

Can I bring a support person to a university misconduct hearing?

Many universities allow it, but each has its own procedure. Check the letter or the misconduct procedure, and tell the university in advance that you'll be bringing an independent support person.

Can you come to a medical appointment with me?

Yes, if you want me there. Let the clinic know you're bringing a support person. You decide what I hear: I can step out at any point.

Can you support my child at school?

I support parents and carers at meetings with the school. For anything involving a child directly, I'll talk through the arrangements with you and the school first.

Do you help with forms or applications?

I can sit with you while you work through them, but I don't fill them in for you or give advice about what to say. For that, I'll point you to the right advice service.

Request support

Let's getyou ready.

Tell me a little about your meeting. I'll reply within one business day to set up a free, confidential call. No obligation.

Email
hello@besideyou.com.au
Hours
Mon to Fri, 8am to 6pm. Weekends by arrangement.

In immediate danger? Call 000. Beside You is not a crisis or counselling service.

What kind of meeting?